Two-Factor Authentication (2FA)

When you login you provide an email address and password. This is one "factor" of authenticating who you are. Two-Factor Authentication refers to using a second factor to confirm your identity, most often a phone. By utilizing Two-Factor Authentication, someone needs both your password and your smartphone to get access to your account. 

 

Setting Up Two-Factor Authentication:

  1. Click on the Gear icon (settings) top right
  2. Under the User Settings heading click on Two-Factor Authentication
  3. Download the Google Authenticator app to your smartphone
  4. Scan the QR code* with the Google Authenticator 
  5. Enter the 6-digit verification code from your phone
  6. Click on Enable Two Factor Authentication 

* After you scan the QR code a series of Backup Codes will be displayed.  You can use these one time backup codes if you lose your phone or you cannot get access to your Two-Factor codes. Please print or write these codes down because you will not be able to view them again.

 

Logging in with Two-Factor Authentication:

  1. Login as normal.
  2. Obtain your 2FA code from Google Authenticator (keep in mind that the code expires every 30-seconds)
  3. Enter your 2FA code and verify.

While Two-Factor authentication is enabled, each time you login you will be prompted to enter your time-sensitive code displayed in your Google Authenticator app. 

2fa-steps.jpg

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