Billing for No Shows

If you have a clinic policy that charges or bills no shows you will need to create an invoice first.

Method 1: From the Clinic Patient Profile page 

  1. Click on the Patient’s name from the Patient Profile Page or from the search in the navigation bar
  2. Click on the Billing tab
  3. Click on Add Invoice
  4. Type in the missed service associated to your clinic (i.e. Massage Therapy)
  5. Click on ‘+ Tx Date’ to add a treatment date, and click on the ‘+ Practitioner’ to assign the practitioner that was suppose to perform the service
  6. Click on the Tax Field to assign a tax
  7. Change the price if you charge less for a no show
  8. Type No Show in the note field
  9. Click on Save 

Method 2: From an Appointment 

  1. Click on an existing appointment from the calendar
  2. Click on Add Invoice
  3. Click on Invoice (example, INV-3)
  4. Click Edit
  5. Change the price if you charge less for a no show
  6. Type No Show in the note field
  7. Click on Save 

 

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