Adding Logo to Intake Forms, SOAP Notes and Receipts

  1. Login as Admin.
  2. Click Settings (Gear icon)
  3. Under the Marketing heading click Branding
  4. On this page you can upload a logo.

Important: Logos must be one of the supported image files (jpg, gif or png), less than 3MB in file size.  Images will be resized automatically, retaining their aspect ratio, however the ideal size of the image is 300px wide by 150px high.

Have more questions? Submit a request

8 Comments

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    Katia Palmieri

    Is there any way to change the size of the logo to incorporate a larger logo? When printed out it looks too small and unprofessional looking ...

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    Allan Agbuya

    My logo is not showing now on my receipt. I have to delete and add it again but it does not resolve the trick. 

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    Amara Tudezca Broughton

    My logo appears heavily artifacted, despite being 300 x 150 and only 50kb. Is there any way around this?

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    Barbara Pomana

    I am wanting to change the logo but system will either show old logo or nothing at all. Please advise, thanks

     

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    Support

    Barbara, we'll help you out in a ticket.

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    Gregory Walsh

    I am having the same issue... I upload a new logo and the old one keeps appearing although I've deleted it many, many times. ugh

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    Support

    It sounds like your browser is displaying a cached image, can you try holding Shift and pressing Refresh?

    Edited by Support
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    Darren Renaud

    Went to update logo... endless spinner for upload.

    Tried different browsers, deleting previous logo, different file types and names, refreshing, log out, essentially everything. Now I don't have any logo.

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