In some situations, you may prefer to disallow specific patients to book appointments. To do this, follow these steps:
- Login as the Admin or a practitioner with permission to Edit Patients.
- Navigate to the Patient's profile page.
- Click Edit.
- Click the button with the patient's Name and Email address.
- Uncheck Allow Online Booking.
This will stop the patient from booking future appointments. You can still book them appointments as an Admin or Practitioner. Please note that this does not stop the user from creating a new account and trying to book under a different email address.